$15 registration fee
**Live Participation Only (No Recording will be Provided)**
USSSA Webinar: Dealing with Difficult People
October 24 at 9 am Pacific
You cannot change people, but you can learn how to get along with them. Dealing with difficult people is imperative to doing business. Participants will explore why they may perceive people to be difficult and a sound method for dealing with difficult people. They will then learn strategies for managing their own response to difficult people. Session is one hour in length.
- Uncover what can make a person “difficult”
- Review and evaluate the H.U.G. method for dealing with difficult people
- Explore ways to manage your personal response to difficult people
Julie Derouen, LCMHC
Julie Derouen is a LCMHC who has been practicing in NC for 16 years. She started her career as an Elementary School Counselor, then moved into community counseling with in-home family therapy for at risk youth. She has specialized in perinatal depression, anxiety, psychosis and trauma for the last 7 years. As a former dispatcher and EMT, she also specializes in supporting first responders who have experienced trauma. For the past four years, Julie has participated with the Western NC Peer support team responding to debriefing requests following officer involved shootings, line of duty deaths, suicide call responses and responses to severe pediatric traumas. As a former EMT and dispatcher, it has been her honor to show up for these crews as a trauma informed healer to support them to process the incidents and leave feeling heard, validated, and armed with more skills to cope and continue functioning within their work roles as well as with their families. Much of this work is focused on supporting colleagues, creating a space where all are heard and valued and building trust within teams. It is Julie’s hope that by continuing this work we will decrease the stigma associated with accessing therapeutic support, increase opportunity for many to experience what this support and regulation feels like. Ultimately her goal is to increase the likelihood that first responders reach out as needed to reprocess traumas, improve resilience, and strengthen this trust in self that they can respond with compassion and still care for themselves effectively. She is passionate about helping clients bring awareness to patterns that are serving or not serving them. She is trained in EMDR and Somatic Experiencing. She has been told her teaching and counseling style is gentle yet honest, curious, courageous, and engaging.
Date: October 24, 2022
Time: 9 am Pacific
Duration: 1 hour
Registration Fee: $15